Document Management
This course covers the Documents app in Quickenerp: organising files into folders, tagging, sharing internally and with customers/vendors, requesting a document from someone, linking documents to business records, and the inbox/email-to-document workflow.
| Responsible | System |
|---|---|
| Last Update | 07/21/2026 |
| Completion Time | 1 day 13 hours |
| Members | 1 |
Document Management Overview
View allA Central Home for Every File
Rather than files scattered across email attachments and individual records, the Documents app gives every file (and folder) a single place to live, with tags, sharing rules, and links back to whatever business record it belongs to (an invoice, a contact, a project task).
Core Concepts
| Concept | Description |
|---|---|
| Document | A single file or a folder — both use the same underlying record, with folders simply being documents that contain other documents. |
| Tag | A free-form label for cross-cutting classification (e.g. "Contract," "Signed," "2026") independent of which folder a file sits in. |
| Linked Record | The business record (invoice, contact, task, employee) a document is attached to, if any. |
| Access/Share | Who — internal users, or an external customer/vendor via the portal — can view or upload to a folder or file. |
Where Documents Come From
Files land in Documents automatically from many places — an emailed invoice PDF, an uploaded employee contract, a signed sales quotation — so it becomes the natural single search destination even for files you never manually filed yourself.
Documents Don't Have to Stand Alone
Most files in Quickenerp already have an obvious "home" record — a vendor bill's PDF, an employee's signed contract, a project's specification file. The Documents app doesn't duplicate these; it surfaces them centrally while keeping the link back to their real record.
Where This Shows Up
- Accounting – every vendor bill/customer invoice attachment automatically appears in Documents, filterable by "linked to Invoice."
- HR – employee documents (contracts, ID copies, certifications) filed under each employee, visible from both the employee record and the central Documents view.
- Projects – task attachments and deliverables.
- Contacts – any file attached to a customer/vendor record.
Working Both Directions
Attach a file directly from a business record's chatter (as normal), or file it centrally in Documents and link it to a record afterward — both end up in the same place. This means new team members don't need to learn "the Documents way" separately; filing an attachment the normal way on any record already populates Documents.
Retention & Cleanup
Because everything sits in one searchable place with tags and linked-record filters, periodic cleanup (archiving old project files, confirming statutory retention periods for signed contracts) is a filter-and-bulk-action task rather than hunting through dozens of individual records.
Setting Up Your Filing Structure
Creating Folders
- Go to Documents from the main dashboard.
- Click New Folder (or right-click an existing folder → New Folder to nest it).
- Folders can be nested arbitrarily deep, similar to a normal file system.
- Set folder-level Access rules once, and everything filed inside inherits them unless overridden per-file.
Uploading Files
- Drag and drop files directly into a folder.
- Or click Upload to browse and select from your computer.
- Multiple files can be uploaded at once — each becomes its own document record.
Tags
Rather than relying only on folder location, apply Tags to a document for filtering across folders — e.g. tag every signed contract "Signed" regardless of which customer's folder it lives in, so you can find "all signed contracts" in one filter instead of opening every customer folder.
Search & Filters
The search panel filters by folder, tag, file type, owner, linked record type (e.g. only documents linked to an Invoice), and date — combine several filters to narrow down quickly in a large repository rather than browsing folder by folder.
Previewing & Editing
PDFs, images, and common office formats preview directly in the browser without downloading. Basic actions (rename, replace the file, split a multi-page PDF) are available right from the list, reducing round-trips to a separate desktop tool for small edits.