Settings & Configuration
This course covers all configuration areas in Quickenerp. Learn how to manage system-wide settings, configure email servers, set up security rules, manage translations, and use technical tools like automated actions and scheduled tasks. This is the most important course for administrators – everything here applies across all modules.
| Responsible | System |
|---|---|
| Last Update | 07/21/2026 |
| Completion Time | 6 days 18 hours |
| Members | 1 |
General Settings Panel
The General Settings panel is the central configuration hub for Quickenerp. Every global setting – from company details to module-specific toggles – is managed here.
Navigation
Go to Settings > General Settings. This opens a single long form page organised into collapsible sections by module.
How Settings Are Organised
The page is divided into sections. Each section corresponds to a module and contains relevant toggles, dropdowns, and fields:
| Section | Key Settings | Module Dependency |
|---|---|---|
| General Settings | Company name, logo, default language, default currency, country, timezone, date format, number format | Always visible |
| Accounting | Default fiscal position, chart of accounts template, tax rounding method, currency rates auto-update, bank account setup | Requires Accounting app |
| Sales | Sales teams, quotation templates, online payment links, order confirmation policy, discount settings, price list management | Requires Sales app |
| Inventory | Warehouses, routes, lead times, product variants, units of measure, barcode scanning, inventory valuation method | Requires Inventory app |
| CRM | Pipeline stages, lead sources, email integration, lead generation settings, partner assignment | Requires CRM app |
| Website | Domain name, website name, homepage, active theme, Google Analytics ID, cookie consent, SEO settings | Requires Website app |
| Discuss | Live chat, email aliases, channel management, push notifications | Always visible (core app) |
| Technical | Developer mode toggle, field tracking configuration, module auto-update, system parameters shortcut | Always visible |
| Integrations | Google Calendar, Google Maps, Microsoft Outlook, OneDrive, DocuSign, Zoom, and other third-party integrations | Conditional per integration |
| Security | Password policy (min length, special chars, expiry), session timeout, 2FA enforcement, trusted networks | Always visible |
Working with Settings
- Toggles – Click a toggle switch to enable/disable a feature. Changes are saved immediately.
- Dropdowns – Select a value from a predefined list. Some are dependent on other settings (e.g. "Default Tax" only appears if a fiscal position is selected).
- Text/Number Fields – Enter values directly. Some fields require a page reload after saving for the change to take effect.
- Related Settings Links – Some settings have a "Configure" link that opens a separate configuration page (e.g. "Chart of Accounts" – "Configure" opens the full chart of accounts list).
Recent Settings Improvements
- Search Settings – Use the search bar at the top of General Settings to find any setting instantly. Type "currency", "tax", "email", etc.
- Settings Visibility – Only settings for installed modules appear. If a module is not installed, its settings section is hidden, keeping the page clean.
- Company-Specific Settings – In multi-company setups, settings can be configured per company. The settings page shows a company selector at the top if you have access to multiple companies.
- Auto-Save – Most settings save automatically when you change them. A green "Saved" indicator briefly appears at the top of the page. Some critical settings still require an explicit Save button.
Settings vs Configuration Menus
Not all settings are in General Settings. Module-specific configuration is often in the module's own Configuration menu:
- General Settings – Global toggles and high-level defaults.
- Module – Configuration – Specific records (e.g. Sales – Configuration – Price Lists, Sales Teams, Shipping Methods).
- Technical Menu (Developer Mode) – Low-level system settings (Scheduled Actions, Automated Actions, System Parameters).
General Settings Overview
View allGeneral Settings Panel
The General Settings panel is the central configuration hub for Quickenerp. Every global setting – from company details to module-specific toggles – is managed here.
Navigation
Go to Settings > General Settings. This opens a single long form page organised into collapsible sections by module.
How Settings Are Organised
The page is divided into sections. Each section corresponds to a module and contains relevant toggles, dropdowns, and fields:
| Section | Key Settings | Module Dependency |
|---|---|---|
| General Settings | Company name, logo, default language, default currency, country, timezone, date format, number format | Always visible |
| Accounting | Default fiscal position, chart of accounts template, tax rounding method, currency rates auto-update, bank account setup | Requires Accounting app |
| Sales | Sales teams, quotation templates, online payment links, order confirmation policy, discount settings, price list management | Requires Sales app |
| Inventory | Warehouses, routes, lead times, product variants, units of measure, barcode scanning, inventory valuation method | Requires Inventory app |
| CRM | Pipeline stages, lead sources, email integration, lead generation settings, partner assignment | Requires CRM app |
| Website | Domain name, website name, homepage, active theme, Google Analytics ID, cookie consent, SEO settings | Requires Website app |
| Discuss | Live chat, email aliases, channel management, push notifications | Always visible (core app) |
| Technical | Developer mode toggle, field tracking configuration, module auto-update, system parameters shortcut | Always visible |
| Integrations | Google Calendar, Google Maps, Microsoft Outlook, OneDrive, DocuSign, Zoom, and other third-party integrations | Conditional per integration |
| Security | Password policy (min length, special chars, expiry), session timeout, 2FA enforcement, trusted networks | Always visible |
Working with Settings
- Toggles – Click a toggle switch to enable/disable a feature. Changes are saved immediately.
- Dropdowns – Select a value from a predefined list. Some are dependent on other settings (e.g. "Default Tax" only appears if a fiscal position is selected).
- Text/Number Fields – Enter values directly. Some fields require a page reload after saving for the change to take effect.
- Related Settings Links – Some settings have a "Configure" link that opens a separate configuration page (e.g. "Chart of Accounts" – "Configure" opens the full chart of accounts list).
Recent Settings Improvements
- Search Settings – Use the search bar at the top of General Settings to find any setting instantly. Type "currency", "tax", "email", etc.
- Settings Visibility – Only settings for installed modules appear. If a module is not installed, its settings section is hidden, keeping the page clean.
- Company-Specific Settings – In multi-company setups, settings can be configured per company. The settings page shows a company selector at the top if you have access to multiple companies.
- Auto-Save – Most settings save automatically when you change them. A green "Saved" indicator briefly appears at the top of the page. Some critical settings still require an explicit Save button.
Settings vs Configuration Menus
Not all settings are in General Settings. Module-specific configuration is often in the module's own Configuration menu:
- General Settings – Global toggles and high-level defaults.
- Module – Configuration – Specific records (e.g. Sales – Configuration – Price Lists, Sales Teams, Shipping Methods).
- Technical Menu (Developer Mode) – Low-level system settings (Scheduled Actions, Automated Actions, System Parameters).
Developer Mode
Developer mode (also known as debug mode) unlocks advanced technical features that are hidden from regular users. It is essential for system administrators who need to customise forms, create automated rules, inspect system data, or configure security.
How to Enable Developer Mode
There are three ways to enable it:
- From Settings: Go to Settings > General Settings, scroll to the bottom of the page, and click Activate Developer Mode (wrench/spanner icon). The page reloads with developer features visible.
- URL Parameter: Add
?debug=1to any URL. Example:https://quickenerp.com/web?debug=1. This enables developer mode for your session. - Developer Tools (Assets): Add
?debug=assetsto enable developer mode with unminified JavaScript/CSS assets. This is useful for debugging UI issues but the page loads slower.
What Developer Mode Adds
1. Technical Menu
A new top-level Technical menu appears (in Settings or as a standalone menu). It contains:
| Menu Item | Purpose | Model (Technical Name) |
|---|---|---|
| System Parameters | Key-value configuration store. Override system behaviour without code changes. | ir.config_parameter |
| Scheduled Actions | Create and manage cron jobs for automated tasks. | ir.cron |
| Automated Actions | Define server-side rules that trigger on record changes (create/write/delete). | base.automation |
| Email Templates | Manage all system email templates – quotation, invoice, delivery, portal invitations. | mail.template |
| Views | Inspect and edit view definitions (form, list, kanban, graph, pivot, etc.). | ir.ui.view |
| Actions | Manage window actions, server actions, client actions, report actions. | ir.actions.* |
| Models | Inspect all database models, their fields, and relationships. Read-only view. | ir.model |
| Fields | View all field definitions across all models. | ir.model.fields |
| Security | Manage Access Control Lists (ACLs), Record Rules, Groups, and Security Policies. | ir.model.access etc. |
| Sequences & Identifiers | Manage numbering sequences and external identifiers (XML IDs). | ir.sequence, ir.model.data |
| Translations | View and edit translated terms. Export/import translation files. | ir.translation |
2. Edit View Option
On any form view, the Actions (gear) menu now includes Edit View. This opens the XML view definition, letting you:
- Add or rearrange fields in the form layout.
- Modify field attributes (readonly, required, invisible).
- Add custom buttons and logic.
- Changes apply immediately. No deployment or restart needed.
3. Field Tracking Configuration
Tracked fields show a history of changes in the chatter – who changed what and when. Enable tracking on any field from the field configuration in Technical – Fields.
4. Additional Context Menu Options
Right-clicking on many elements shows developer options:
- Inspect View – Shows the view architecture and technical IDs.
- View Metadata – Shows record metadata (External ID, model name, creation/modification details).
- Manage Fields – Opens the field configuration for the current model.
Caution
Developer mode gives access to settings that can break the system if misconfigured. Follow these rules:
- Only enable developer mode when you need to make technical changes.
- Disable it when you are done (click the "Deactivate Developer Mode" link at the bottom of General Settings).
- Never modify views or security rules unless you fully understand the implications.
- Take screenshots of default values before changing them.
- Test changes in a staging environment first (if available).
Incoming Mail Server Configuration
An incoming mail server allows Quickenerp to:
- Receive replies to emails and append them to the correct record's chatter.
- Create new records from incoming emails (e.g. a new lead from a website contact form).
- Route emails to Discuss channels via aliases.
Navigation
Go to Settings > Technical > Incoming Mail Servers (requires developer mode).
Creating an Incoming Mail Server
- Click Create.
- Name – A label (e.g. "General Inbox – IMAP").
- Server Type – Choose IMAP (recommended) or POP. IMAP is preferred because it keeps emails on the server and syncs state. POP downloads and deletes by default.
- Server Name – e.g.
imap.gmail.comfor Gmail. - Port – 993 for IMAP SSL, 995 for POP SSL, 143 for IMAP STARTTLS.
- SSL/TLS – Enable for secure connections.
- Username – Full email address.
- Password – Email password or App Password.
- Under Actions to Perform on Incoming Emails, you can define rules that process incoming emails automatically:
- Create a New Record – e.g. create a Lead from an email to sales@company.com.
- Find Existing Records by Email Address – e.g. match the sender email to an existing contact.
- Thread into Existing Chatter – Link the email to the record.
Email Aliases
Email aliases allow you to create special-purpose email addresses that route to specific functions:
| Alias Type | Example | Behaviour |
|---|---|---|
| Sales Team | sales-team@company.com | Creates a new lead/opportunity in the specified sales team. |
| Helpdesk | support@company.com | Creates a new ticket in the helpdesk. |
| Discuss Channel | project-abc@company.com | Sends the email as a message in the Discuss channel. |
| Job Position | jobs@company.com | Creates a new applicant in Recruitment. |
Configure aliases in each module's settings. For example, CRM alias is in CRM > Configuration > Settings.
Troubleshooting Incoming Mail
- Emails not being fetched – Check the "Fetchmail: Retrieve Incoming Mail" scheduled action is active.
- Emails fetched but not acted on – Review the action rules on the incoming server. Check the server logs for errors.
- Authentication errors – Verify the password/App Password. Gmail App Passwords expire rarely but may need regeneration.
- Duplicate processing – IMAP is safer than POP. POP deletes emails after fetching, which can cause issues if multiple servers process the same mailbox.